Contact A Professional Dishwasher Repair Technician
If you have followed all of the troubleshooting steps and your Whirlpool dishwasher still is not cleaning top rack dishes correctly, it may be to contact a professional dishwasher repair technician. They will be able to diagnose the problem and make the necessary repairs.Give Capital City Appliance Service a call today for fast, professional service for all of your appliance repair needs.
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You Load Some Dishes On The Top Rack
Dishes should always go on the bottom rack because its specifically designed to hold them. The tines are designed to hold plates in a way that maximizes the number that will fit and to make sure hot water passes through to ensure proper cleaning, says Mike Nerdig, marketing manager for dishwashers at GE Appliances. Trying to cram plates on the top can interfere with how other items fit and are cleaned. You probably never knew about these surprising things you could clean in the dishwasher.
Whirlpool Dishwasher Needs Cleaning
Knowing how to clean a dishwasher can also solve the problem when you think you have a Whirlpool dishwasher not working. We suggest regular monthly cleanings of your dishwashers main components with these quick tips:
- Dishwasher tub: place a small bowl of white vinegar in an empty dishwasher and run a hot water cycle
- Spray arms: detach each arm and rinse under warm running water. Soak in a combination of water and white vinegar for 2 hours for a deeper clean. Unblock clogged holes with a piece of thin wire before reattaching.
- Filter: remove the dishwasher filter and hold upside down under warm running water. Brush gently with a soft toothbrush to remove stuck-on food particles before replacing
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How To Load A Dishwasher The Right Way
Top rack: Glasses, mugs and small bowls should go on the top, upside down. If the bottoms of certain cups or dishes are slightly concave, it helps to lean them at an angle to avoid collecting dirty water.
All plastic items should go on the top rack, too, because the heat comes from the bottom and can warp plastics, said Heloise Blaure, a chef, blogger at Home Kitchen Land and self-proclaimed dishwasher stickler.
Be sure that any small pieces are secured and wont fall through the gaps, potentially blocking the washer arm or landing on the heating element.
Spatulas, ladles, and other large utensils should lie flat on the top level with your coffee mugs and saucers, Blaure said. If you stick them upright with silverware, theyll block the water spray and prevent other things from being cleaned properly.
Bottom rack: Plates, large bowls, pots and pans should go on the bottom. Put the biggest pieces to the sides so they dont block the sprayer.
Utensil holder: Load utensils handle-first so that spoons and the prongs of your forks are facing up. One exception to this rule is knives, which should be placed point-down so that you dont cut yourself when you unload them.
Try To Reset The Control Board

The next step is to reset the control board. The control board can become faulty and stop your dishwasher from working properly, especially if there has been a power outage or surge. Sometimes, a simple reset of the control board will solve whatever problems youre having with your Whirlpool dishwasher.
Heres how to reset the control board:
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Dont Overload Your Dishwasher
Most dishwashers can hold enough dishes to serve from to 12 to 14 people.
It may seem like the answer is to run smaller loads to allow your dishes to get cleaner, but this will just waste water. Always run your dishwasher when its full, but not overfilled. A good rule of thumb to know when your dishwasher is ready to run is that you cant add another item without one dish overlapping another dish.
If youre looking for a little more guidance, your dishwasher should specify how many place settings it holds. A place setting includes a plate, saucer, mug, cup, small bowl, fork, knife, and spoon. Most dishwashers are between 12 and 14 place settings, so that means the dishwasher can hold between 12 and 14 of each of those items.
This can help give you a general idea of how many dishes your dishwasher can handle.
Clean Out Filters Regularly
Sometimes there might be too much dirt or leftover food in the filter. If this happens, remove them immediately and clean all parts of the washer thoroughly with a damp towel.
Always read the instructions provided by manufacturers before trying to clean any part of your appliance. Otherwise, you may break it or cause some other serious damage.
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Dishes Not Loaded Correctly
Incorrect loading is a common user error when a Whirlpool dishwasher leaves dishes dirty. Overloading causes items to overlap, prohibiting water from reaching each item. In addition, placing large items in the way of spray arms can block their movement or spray area. Heres how to load the dishwasher correctly to result in cleaner dishes:
- Consult your owners manual for rack-by-rack loading tips
- Avoid nesting and overlapping when loading so each item has access to water
- Make sure taller items like trays and pots dont obstruct the spray arms or hand wash these items to avoid blocking
General Instructions Of Whirlpool Dishwasher
Whirlpool dishwasher user guides are included with new appliances, but they sometimes disappear. The installation and use instructions, maintenance details, and troubleshooting advice are all included in dishwasher manuals. User manuals are frequently available online, and some manufacturers, like Whirlpool, offer access to them through their websites. If you need any Whirlpool dishwasher parts, that is also a great place to look.
The water feed tube, water inlet opening, spray arm, overfill protector, heating element, detergent dispenser, and rinse-aid dispenser are the main components of a Whirlpool dishwasher. All of them have two dish racks, and some also have a third-level rack for flat items like cutting knives. The smaller parts of the racks can be changed, and they are adjustable. The rack heights can also be adjusted, but you must be careful to avoid harming the dishwasher.
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Cleaning Your Whirlpool Dishwasher With Vinegar And Baking Soda
Vinegar and baking soda are great for cleaning almost anything in your home. Both are cheap, readily-available, and will kill the bacteria and cut through the dirt.
Watch the video below if you prefer a visual explanation.
Dishwasher Water Not Hot Enough
If you notice your dishwasher leaving residue behind on dishes it may be due to a lack of hot water. In general, hot water is much better than cold water at breaking down food particles and stains. To test your water temperature, fill a glass with hot tap water. If its less than 120°F, we suggest these adjustments:
- Raise the temperature on your homes water heater to 120°F
- Make sure hot and cold water lines under the sink are correctly positioned
- Run hot water in the kitchen sink before turning on the dishwasher so heated water is immediately available
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You Use The Same Setting Over And Over
Dishwashers are more high tech than everbut most people still only use the normal setting for every wash. With all the changes in water and energy usage that are taking place, consumers need to select different cycles depending on the types of dishes theyre doing and the type of clean they want, Lucinda Ottusch, a consumer scientist at Whirlpools Institute of Home Science, told The Wall Street Journal. That means getting out the old instruction manual and figuring out the perfect setting for every type of wash, whether thats large platters with caked-on leftovers or fragile wine glasses. Your dishwasher can do a lot more than you might think check out these things you never knew your dishwasher could do.
Features On Whirlpool Dishwashers

Whirlpool dishwashers come with various features that make them more user-friendly and effective. Here are some of the most popular ones:
- Sanitize Cycle: The sanitize cycle on Whirlpool dishwashers is ideal for cleaning baby bottles, glasses, and dishes that need to be extra clean. This cycle uses hot water to kill 99.999% of bacteria and germs, so you can be sure that your dishes are safe to use.
- Soak Cycle: The soak cycle is perfect for heavily soiled or greasy dishes. It pre-soaks the dishes in hot water and detergent for a few minutes before the main wash cycle starts, which helps to loosen and remove tough stains.
- Quick Wash Cycle: The quick wash cycle is ideal for lightly soiled dishes that need to be cleaned quickly. It uses less water and detergent than the other cycles, and it runs for a shorter period.
- Delay Start: The delay start feature on Whirlpool dishwashers allows you to set the dishwasher to start washing the dishes later. This is perfect if you want the dishwasher to run while you are asleep or out of the house.
- Child Lock: The child lock feature prevents curious little hands from changing the settings on the dishwasher or opening the door while it is running. This is a great safety feature if you have young children.
Now that you know about some of the features that Whirlpool dishwashers offer, lets take a look at how to use them.
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A Method To The Madness
Everyone has their own method of loading the dishwasher, and everyone thinks theirs is the best way to do it. However, there are some key things that every sparkling clean load has in common. It might be best to read on, just to make sure your way really IS the best. Watch out for these ways you might be shortening the life of your dishwasher.
How To Load A Dishwasher
Doing it right helps your dishes come out squeaky-clean every time
Dishwashers are one of the most hardworking home appliances. On a daily basis, they do the heavy lifting in our kitchen and work overtime at the holidays and gatherings. So here at Consumer Reports, we really put them through the wringer in our tests. We load each dishwasher with 10 place settings of white ceramic dishes with baked-on food, then run it on the normal cycle . When the cycle is complete, we use a photo-imaging machine to determine precisely how clean each dish is.
Dishwashers that make our list of top picks deliver sparkling results every time. But even the best of the bunch wont get the job done if theyre loaded improperly. Overfilling the machine and placing platters and cutlery in the wrong spots are common mistakes that can leave grime on your place settings at the end of a wash.
Its a good idea to check the owners manual for any special loading instructions, but the following tips should help most dishwashers deliver optimum results.
Top RackCups, glasses, and small bowls should be placed in the top rack. Avoid overcrowding, which increases the risk of breakage and obstructs the flow of water and detergent. Dishwasher-safe plastics also belong on the top rack, away from any heating element, which can cause warping.
Perry Santanachote
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Do Not Overload The Washer
Simply put, do not put too many dirty dishes inside of your dishwasher. Remember that the whole point of using a dishwasher is to help you clean the kitchen faster and easier.
If you overload your machine with dishes, it will not be able to finish its work properly and that would be extremely frustrating.
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How Long Are Whirlpool Dishwasher Cycles
The Whirlpool dishwashers are engineered to have three cycles and several add-ons, which vary in length from one to eight hours. Please note there are a few variables to keep in mind that will affect the cycle’s length.
Such as, how soiled are your dishes? Which make and model dishwasher do you own? Do you pre-rinse your dishes before packing the dishwasher?
For example, if you packed your dishwasher with soiled dishes from greasy burgers and dried ketchup. The dishwashers’ sensors will extend the wash cycle to clean the stubborn grease off the dishes.
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Safety Tips For Using A Whirlpool Dishwasher
The American Cleaning Institute suggests using the following as a guide for running a dishwasher effectively and safely.
- Always place knives and other sharp items pointed down in the utensil basket.
- Place glassware gently into the dishwasher, and don’t crowd the glasses.
- Avoid overloading the dishwasher.
- Wait until the dishwasher has cooled before removing the dishes.
- Always close the door after loading or unloading to prevent accidental falls.
- If you have small children, consider adding a child safety lock.
- Do not allow children or pets to play inside the dishwasher.
- Store the dishwashing solutions away from children and pets.
- Always follow the dishwasher owner’s manual maintenance instructions.
- Don’t fill the dispenser cups until ready to run the appliance.
- Do not mix dishwasher solutions with other cleaning products.
- Not every dish can go in the dishwasher read your labels.
- Do not remove the labels from the dishwasher detergent bottles.
And Utensils Should Always Go In The Flatware Basket
You’ll want to make sure spoons don’t nest together, so place some handles up and others down so that all surfaces get washed. Forks go up so the tines get clean, and knives should be placed with the blade down for safety. Be careful when unloading and grab utensils by the handles so they stay clean.
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Select Cycle In Tour Whirlpool Dishwasher
The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance.
If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.
NOTE: Heavier cycles and options lengthen cycle times. Choose a cycle appropriate for the food soils and dishes that you load.
Cycle guide:
Raise the main wash temperature to 140°F . | 0:05-1:00 |
How To Care For A Dishwasher: Maintenance And Cleaning Tips

Monthly
- Use a drop-in dishwasher cleaner to clean and deodorize.
- Tip your dishwasher’s door down and spray cleaner or degreaser along the edge and lip area. This area is generally home to mold growth. Let this sit for a moment and then run a hot, wet rag over it to remove mold.
- Clean the spray arm: Food particles can collect in the spray arm’s water holes. Use a pipe cleaner or paper clip to loosen particles or other debris from the holes.
Every three months:
- Clean or replace the filter: If your dishwasher has a filter in the center of the tub, remove it and brush away food. A torn or damaged filter should be replaced.
- Use vinyl touch up to cover any damaged dishwasher rack tines and prevent rusting. Tine tips work better than the vinyl touch up for the tips of the dishrack tines and can prevent further rusting.
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Three Basic Rules For Loading Dishwashers
- No need to pre-rinse.Pre-rinsing is unnecessary for modern dishwashers, unless dishes were left sitting overnight.
- Make sure exposed surfaces face the center of the dishwasher and toward the spray arms as much as possible.
- Don’t overload.Cramming two loads into one load will restrict the water spray patterns, which will prevent proper cleaning and require a water-wasting rewash.
Your Dishware Pieces All Face The Same Direction
Plate or bowl direction is important to ensure proper cleaning. Bowls go on the top rack. The ones in the rear should face forward, while the ones in front should face toward the back this allows water to reach them, according to Real Simple. Plates will get cleanest if they all face the center of the bottom rack. Before you throw all your dishes in, read up on the secrets to loading your dishwasher the right way.
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